J4 Campers Ltd Privacy Policy

Our contact details

Name:                    J4 Campers Ltd
Address:                Unit 10A Firsland Park Estate, Henfield Road, Albourne, West Sussex, BN6 9JJ
Phone Number:   01273 921159
E-mail:                    j4campers@gmail.com
Date Completed: 20th March 2023
Review Date:        19th March 2024


It is important that the personal data we hold about ouy is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

The type of personal information we collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, title.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.


We do not collect Special Categories of Personal Data about you nor do we collect any information about criminal convictions and offences.


We may collect, use and share Aggregated Data such as statistical data or demographic data. The Aggregated Data will not directly or indirectly reveal your identity so is not considered personal data in law. However if we combine Aggregated Data with your personal data we will treat the data as personal and it will be used in accordance with this privacy policy.


Our Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.


We may collect personal data to enable you to enter into any prize draw or competition to allow us to run the promotion. We may need to collect more detailed information on the winning entrant in order to award the prize. The winner will be notified of this.


Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services or to enter you into a competition). In this case, we may have to cancel a product or service you have with us or refuse your entry to a competition. We will notify you if this is the case at the time.


Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting j4campers@gmail.com

(b)           We have a contractual obligation.

(c)           We have a legitimate interest.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • apply for our products or services;
    • create an account on our website;
    • subscribe to our service or publications;
    • request marketing to be sent to you;
    • enter a competition, promotion or survey; or
    • give us feedback or contact us.


We use the information that you have given us in order to:

  • Register you as a new customer. The data we will collect will be identity and contact details
  • Process and deliver your order including managing payments, fees and charges and to collect and recover money owed to us. The data we will collect will be identity and contact details, financial information, transaction information.
  • Manage our relationship with you , notifying you of changes to our terms or privacy policy and/or asking you to leave a review or take a survey. The data we will collect will be identity, contact details, profile, marketing and communications.
  • Enable you to partake in a Prize draw, Competition or complete a survey. The data we will collect will be The data we will collect will be identity, contact details, profile, usage, marketing and communications.
  • Administer and protect our business and our website (which may include but not be limited to troubleshooting, data analysis, testing, system maintenance, support, report and hosting of data). The data we will collect will be identity, contact details, technical.
  • Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. The data we will collect will be identity, contact details, profile, usage, marketing and communications, technical.
  • Use data analytics to improve our website, products, services, marketing, customer relations and experiences. The data we will collect will be technical, usage.
  • Make suggestions and recommendations to you about goods or services that may be of interest to you. The data we will collect will be identity, contact details, profile, usage, marketing and communications, technical

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

If you are the winner of the competition you will be invited to participate in publicity exercises relating to the competition. Your participation is not compulsory but would be greatly appreciated by us. If you do not wish to participate your participation in the competition your chances of winning will not be affected in any way.

We may share this information with external third parties such as service providers based in United Kingdom who provide IT and system administration services, professional advisors acting as processors or joint controllers (lawyers, bankers, auditors and insurers based in UK who provide banking, consultancy, legal, insurance and accounting services), HMRC, regulators and other authorities (such as Advertising Standards Authority) acting as processors or joint controllers based in United Kingdom who require reporting of processing activities in certain circumstances.

We may share this information with third parties who we may choose to sell, transfer or merge parts of our business or assets. We may alternatively seek to acquire other businesses or merge with them. If a change happens to our business then the new owneers may use your personal data in the same way as set out in this Privacy Policy.

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

How we store your personal information

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.


  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

In some circumstances we will make your personal data anonymous (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you



Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information (commonly known as a ‘data subject access request’). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. We may need to verify the accuracy of the new data you provide to us.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We may alternatively refuse to comply in these circumstances.

Please contact us at j4campers@gmailcom if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at J4 Campers Ltd, Unit 10A Forsland Park Estate, Henfield Road, Albourne, West Sussex, BN6 9JJ by post or j4campers@gmail.com by email.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk